Terms & Conditions

BUYUSA-Online.com offers a service for package/ mail forwarding  from U.S.A. to any country in the world. BUYUSA-Online.com is owned by Meads, Colombier, 97133 Saint-Barthelemy, French West Indies and Cinq5, 209 Pleasant Hill Drive, Boyce, Virginia, 22620  USA.

Prices and description of our services are published on our website BUYUSA-Online.com.

1. BUYUSA-Online.com is  not responsible for the actual shipping service, which is chosen by customer (DHL, USPS, etc.). All terms and conditions of selected shipping service (USPS, DHL, etc.)  applies to customer. Customer is responsible for customs duty in his/her own country and all shipping charges (even if assessed later by carrier); said duty or charges are in addition to the fees earned by BuyUsa-online for its package/mail forwarding service. BUYUSA-Online.com serves as a shipping agent for customer. BUYUSA-Online.com's  responsibility for shipped packages shall not exceed the amount of handling fees (excluding actual shipping fees).

BUYUSA-Online.com  does not guarantee delivery of packages which do not comply with the import regulations of the country to which they are sent or U.S. export regulations. It is a responsibility of customer to find out the regulations for their shipments.

2. Storage of packages: INDIVIDUAL PACKAGES must be ready (paid postage and completed customs info) for forwarding within 7 days. BUYUSA-Online.com will notify customer about a new package by email.   Customer must pay postage fees within 7 days. Otherwise BUYUSA-Online.com.com will charge €1 (for package up to 30 lbs), €2 (up to 70 lbs), €3 (up to 100 lbs), €4 (up to 150 lbs) or €5 (over 150 lbs) per day for storage of each package. GROUP MEMBERSHIPS allow free storage for up to 15-45 days.

3. Individual packages are sent in their original packaging (as they are received). When ordering from online stores be aware that especially big purchases might be divided into several packages. If the package must be divided into two packages (for example oversize package) you will pay the agreed price (stated in your membership) for each package. Individual packages do not allow for consolidation.

4. GROUP MEMBERSHIPS - allows for consolidation of packages (extra packing material is thrown away). We will take several packages and consolidate into a larger box (26 x 13 x 13 inches).  This way customers save on postage. BUYUSA-Online.com is not responsible for missing content of any package. Customer has an option to let BUYUSA-Online.com.com check content of each package during consolidation request (through special request) to make sure all items are included.

5. Customer must make payments for postage and deposit  payments from his/her own account(s), the account must be under the same name as the BUYUSA-Online.com.com account. BUYUSA-Online.com.com reserves the right to put account on security hold due to the discrepancy on any account. Such hold can be for any period up to 45-60 days which BUYUSA-Online.com investigates if payment is legitimate. Customer is required to provide copy of two valid identification documents and notarized form 1583. Duplicate accounts are not allowed (for example multiple accounts all paid from the same PayPal account).

New accounts have monthly spending limit set up. You can see your current spending limit on your account. Your limit will rise as you will use our services (you will get €10 increase for every sent package or assisted purchase). You can always send us a wire transfer if you want to make bigger purchase (deposit paid by wire transfer is not included in the monthly spending limit) . You can also increase the limit by providing notarized form 1583 and two copies of your id (see the form 1583 on your account).

6. Customer must supply mailbox/suite number on each package . Once your account is activated you will receive information about the address and box number in which to send your packages. Customer must immediately notify BUYUSA-Online.com in case incorrect package is received. BUYUSA-Online.com will reimburse the customer for shipping to the correct address. 

7. Customer authorizes BUYUSA-Online.com to open packages if there is a suspicion about content of the package (illegal goods) or any practical reason (package is damaged or oversized and needs to be re-packed).

8. Payment for Memberships are not refundable. Payment for deposit or postage is refundable. We charge €5 administrative fee per each individual payment/order refunded and cost of refund (for example bank fee for wire transfer). We will charge €35 fee for every chargeback (reversed payment by credit card or PayPal) on customer account.

9. BUYUSA-Online.com charges 4.3% incoming payment fee on credit card and Paypal payments. Wire transfers are not charged 4.3% fee, but only $16 incoming wire transfer fee (This is the exact fee charged by our Bank in the USA).

10. BUYUSA-Online.com do not receive letters into client's mailbox by default (all letters are trashed). Client has option to change this on client account. Notarized 1583 must be on file for receiving letters.

11. By agreeing to these terms customer is appointing BUYUSA-Online.com as the agent  for the performance of customs clearance, preparation of shipping documents, with full power of attorney to act as such an agent of BUYUSA-Online.com's Customer to the extent allowed by law for the specific purposes enumerated in this Section, including without limitation preparation of a certificate of origin, an SED, airway bill or any other document required to ship merchandise to customer. The customer must acknowledge that it has a duty to and is solely liable for providing all information required by United States' laws and regulations, including without limitation, information required by

15 CFR sec. 30 and maintaining all records as required under the customs or other government agency laws; BUYUSA-Online.com assumes no responsibility to act as a record-keeper or record-keeping agent for the either the customer or the USPPI. The customer is responsible to supply to BUYUSA-Online.com all information regarding the USPPI, including its name and employer identification number (EIN), and the ECCN, Schedule B classification and all other information required under a routed export transaction as described in Title 15, Code of Federal Regulations, Part 30, the Foreign Trade Statistics Regulations (FTSR).

BUYUSA-Online.com shall not be responsible for any damage from an  error or omission arising from customer providing false or incorrect information or for failing to provide all necessary information.

12. Customer shall indemnify and hold BUYUSA-Online.com harmless from any and all claims, including  legal fees incurred in defending against said claims,  from third parties arising out of  the transmission of the package/mail sent by customer through BUYUSA-Online.com.

By ordering our service you are electronically signing and acknowledging the above terms.

Privacy Policy

BUYUSA-Online.com will not share, rent or lease your personal information to any third party for their independent use or benefit.  Information we collect from you is used to process your orders, ship products, verify accounts, which is basically what we need to do our job. We don't save or store credit card numbers to further protect your security and privacy.